Knowledge to Action Pty Ltd Privacy Policy Statement

This privacy statement is made on behalf of Knowledge To Action Pty Limited (ACN 138 178 542, AFSL 339557). All references to “KTA”, “we”, “us” or “our” in this policy are references to Knowledge To Action Pty Limited.
KTA is committed to protecting your privacy and to compliance with the National Privacy Principles contained in the Privacy Act 1988 (Cth). If you have any questions relating to this privacy statement or your privacy rights please contact us.
This Privacy Statement sets out the policy of KTA for handling and protecting your personal information. We are committed to ensuring the privacy of your information and recognise that you, as a customer, are concerned about your privacy and about the confidentiality and security of information that KTA may hold about you.

Information Collection and How We Use It

The information we collect from you will depend on what services we provide to you and may include your contact details, and other information relevant to registration with us.

For the information of every individual who accesses the web pages within this site, our Web server is automatically configured to only recognize the consumer's domain name (where possible), and not the e-mail address of the user.

We do collect aggregate information based on each page the consumer chooses to access. This website shall also retain any and all information volunteered by the user, such as site registrations and/or survey responses. This information is used by KTA to relay the relevant information to registered individuals from KTA and its affiliates, unless the individual chooses to unsubscribe from such notifications by contacting us using the details listed above.

The KTA web site may contain links to the web sites of third parties. If you access those third party web sites they may collect information about you. KTA does not collect information about you from the third parties. You will need to contact them to ascertain their privacy standards.

Cookies

A cookie is a piece of data that identifies you as a unique user. We may use cookies to store visitors' preferences and record session information.

Cookies may be accessed later by our web server. Cookies store information about your use of our web site. Cookies also allow us to provide you with more personalised service when using our web site.

KTA uses cookies to:

• determine whether you have previously used the KTA web site;
• identify the pages you have accessed; and
• facilitate administration of the site and for security purposes.

Most web browsers are set to accept cookies but you may configure your browser not to accept cookies. If you set your browser to reject cookies you may not be able to make full use of the KTA web site.

Uses and disclosure of information

We will only use or disclose the information collected about you for the purpose for which it was collected, for related purposes which you would reasonably expect us to use or disclose the information for, or where you have consented to us using or disclosing the information.

We may use your personal information to:

• process your registration or course enrolment;
• respond to any specific requests you may make of us;
• notify you of any products that may be of interest to you;
• audit and monitor the services we provide to you;
• update your personal files; and
• enable us to meet our obligations under law, for example, the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (Cth.), Financial Transaction Reports Act 1988 (Cth.) and Australian taxation laws.

We may disclose your personal information to:

• our agents, contractors or third party service providers to enable them to provide administrative and other support services to us; and
• where he disclosure is required by law, for example to government agencies and regulatory bodies as part of our statutory obligations, or for law enforcement purposes.

Email addresses and telephone numbers

If you provide us with your e-mail address during a visit to our web site or seminar, it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is related to the purpose for which you provided your e-mail address to us. We may use your e-mail address, for example, to provide you with information about a particular service or respond to a message you have sent to us.

If you subscribe to one of our services and provide your e-mail address to us so that we may communicate with you through e-mail, we may also use your e-mail address to advise you of upgrades and changes to those services.

By providing us with your telephone number, from time to time we may contact you with reference to any new products, services or forthcoming events.

Please let us know if you do not want to receive any future communications from us by contacting us in writing via the details below.

KTA contractors

KTA may use third party service providers to maintain some of our data systems and provide auxiliary services. We require any party that has access to personal information to conform to our privacy standards.

Security and retention policies

KTA is committed to ensuring the security of information that we hold about you. We take all reasonable steps to ensure that the information we hold about you is stored securely, whether in a physical or electronic form.

If you use the Internet to communicate with us, you should be aware that there are inherent risks in transmitting information over the Internet. KTA does not have control over information while in transit over the Internet and we cannot guarantee its security.

Any personal information that we no longer require is destroyed. An exception to this may be where records are retained to comply with legal requirements.

Your Consent and Changes to the Privacy Policy

Upon using this web site and our services, you consent to our use and collating of your information as it appears within this policy. Although this is not our immediate intention, periodically, we may utilise this customer information for any unforeseen uses that have not been disclosed within this current privacy notice. If at any time our information practices change in the future, we will amend our policy on this Web site. Should you have any immediate concerns about how your information is used, you should check our Web site sporadically to ensure you are up to date with our current policy.

Access and correction

We try to ensure that all information about you that we collect, use or disclose is accurate, complete and up-to-date. You may at any time request access to personal information that we hold about you. If there is an error with our information or our information is incomplete, you can advise us and we will, if needed, correct or add information.

We will not charge you a fee for your access request but may charge you the reasonable cost of processing your request.
If you would like to request access to the information we hold about you, please contact us.

Disputes

If you have a complaint about our treatment of your privacy, please contact us. We will investigate your complaint and endeavour to resolve any issue to your satisfaction.

If we do not adequately answer your concerns, you have the right to make a complaint to the Australian Information Commissioner by telephoning 1300 363 992 or go to www.oaic.gov.au.

Contact details of Knowledge to Action

Our address for all postal communications is:
Knowledge To Action Pty Ltd.
Suite 501
132 Arthur Street
North Sydney 2060 NSW

You can also contact us via email at info@knowledgetoaction.com.au
Or call us direct on (02) 8412 6000 between the hours of 9am - 5pm AEST